House Rules

We kindly ask all guests to respect the following guidelines to ensure a safe, peaceful and enjoyable stay for everyone.

  • Arrival and Departure - The property is available from 4pm on the day of arrival. The property must be vacated by 10am on the day of departure, unless otherwise sanctioned at the discretion of the host. In the interests of security and to prevent fraud, at the time of check-in, guests may be required to confirm their identity by providing their booking reference and their passport/identity card/driving licence.

  • No Smoking - Guests are not permitted to smoke or vape in the property. Smoking or vaping inside our premises will result in a £500 fine which will be automatically charged from the card details used for security deposit.

  • No Drugs - Possession and use of any drugs in the property is strictly forbidden. Any guests in breach of this rule will be removed from the property with immediate effect and you will be charged a £500 fine which will be automatically charged from the card details used for the security deposit.

  • No Parties or Events - Guests are not permitted to host any parties, loud gatherings or events inside our premises. Any parties, loud gatherings or events inside our premises without prior written consent will result in a £500 fine which will be automatically charged from the card details used for security deposit. 

  • Noise Consideration - Guests are requested to keep noise levels low, especially before 8am or after 10pm.

  • No Pets - Guests are not permitted to have pets or permit the access of any pets within the property. Pets inside our premises will result in £500 fine which will be automatically charged from the card details used for security deposit. 

  • Damage - We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to the property during your stay (including without limitation specialist cleaning) or for any items that are missing or damaged when you leave. 

  • Guest Behaviour - Guests are requested to conduct themselves appropriately at all times and to comply with Company procedures and/or requests with regard to conduct and respect for the property. We reserve the right to refuse accommodation or services or remove you from the property if, in our reasonable opinion, we consider this provision to have been breached.

  • Assignment Prohibited - Guests are not to assign, underlet, charge, part with or share possession or occupation of the Property or any part of it.

  • Number of guests - Guests agree to adhere to the number of guests confirmed at the time of their booking and should this need to be changed agree to contact the host to make arrangements.